Any items that you wish to return, must be sent back to us within 14 days of receiving your order. Returns are to be paid by the customer and we will not be held liable for any losses that may occur during third party postage. We therefore recommend that you take the appropriate measures to secure any item that you are sending via mail or courier. We will process returns sent after 14 days at our discretion.
Please make contact via our ‘Contact Us’ page before you return any items. We will then give you instructions on where to send your return.
We will issue a refund on any item that is returned because of a fault. Should you send your items back because you have ordered the wrong size, then we will exchange the items for a different size. If we do not have the correct size in stock, then we will issue a refund.
Items sent back must be sent back with the original labels or tags and in the original packaging. We will not accept returns that are damaged, soiled or returned without the original labels or tags. These items will be sent back to the sender and no exchange or refund will be issued.
All refunds will be credited to the card/account used for the initial purchase. Refunds issued will not be inclusive of any shipping/delivery costs that may have been incurred when placing the order.